How can Retail Blackbook offer such low prices?

Traditionally, wholesalers and manufacturers have sold products to retail stores in bulk. The stores would pay one price for the items, then add their “markup” and sell to consumers at a higher price. This retail markup includes covering inventory costs, local sales costs, the cost of the distribution chain for a retailer, and the local store’s profits or commissions. Because the retailer has to be concerned with his or her own inventory costs and even shelf space, retailers often must limit their selection to the items they know will generate higher profits but reducing their selection.

Retail Blackbook utilizes the buying power of thousands of members to allow you to buy at a lower cost. Because of Retail Blackbook’s model, you have the choice of a wide selection, and you likely will pay less. Plus, we try to earn our money from membership fees, not from selling products.

How can I use my membership?

You can use your Retail Blackbook membership to achieve the lifestyle you desire. Retail Blackbook provides you with a gateway to accessing a massive selection in products. And if you need help in designing the perfect living room, laying out your new kitchen, or simply selecting the best mattress for your remodeled bedroom, Retail Blackbook is here to help.

You can use your Retail Blackbook membership for items large and small: electronics, kitchen appliances, furniture, jewelry, cabinets, flooring, home decor, fitness gear, apparel and more. Just about anything you can buy for your home in a retail store or online, from Retail Blackbook. Plus, you have access to design consultants, manufacturer resources, and a network of local contractors to assist in achieving the right matches for your specific style and decor tastes.

Once you have selected and ordered your products, an associate can help you coordinate delivery. Most products can be delivered right to your home. Others are delivered to Retail Blackbook warehouses, as some manufacturers are not able to schedule home delivery. From there, you can arrange for re-delivery to your home, pick your items up, or arrange for short-term storage if you are expecting additional deliveries. Some additional charges may apply.

There’s more, though. Retail Blackbook Platinum members can take advantage of Travel specials, which offers a broad range of dream vacation packages. With access to cruises, golf resorts, mountain getaways, beachfront villas and more, Retail Blackbook Travel offers the savings you’d expect from Retail Blackbook, but applied to vacations for families, couples or singles.

Is Retail Blackbook for everyone?

Retail Blackbook has thousands of satisfied members in North America, but a membership isn’t right for everyone. Retail Blackbook offers several options for membership to try and fit the right needs for most people. Talk with your Retail Blackbook representative to find out which membership option is right for you.

When I find a piece I like, will I need to shop elsewhere for matching pieces?

Every corner of your home, both inside and out, has a design solution from Retail Blackbook. In most cases, Retail Blackbook’s selection includes the complete product lines of top manufacturers, so you can be sure you’ll find the piece or pieces that you’re looking for.

If you can imagine the perfect design for your home or business, your membership can deliver it.

What about the service? How does it compare to my favorite retail store?

Retail Blackbook’s knowledgeable staff can help your family furnish your guest room, find the perfect accent piece or furnish your entire home. Over the phone, service professionals and designers are here to share your vision of your room, home or office. How much help you choose to seek is up to you. Throughout your Retail Blackbook experience, you’re in control!

I'm interested, how do I join?

Get started now! Schedule an Overview to learn more about Retail Blackbook membership benefits.

What can I expect from shopping with Retail Blackbook?

Retail Blackbook offers only brand names and provides only first-run merchandise and, in most cases, can give you access to the manufacturers’ complete product lines.

With Retail Blackbook, you have the power to shop your way. Through the Retail Blackbook member website, you’ll have the chance to experience the same quality and expertise. Plus, you will have access to professional design consultants who can help you find your inspiration and make it a reality.

Retail Blackbook shows you just how much you’re paying and how much you are saving. It’s how we do business. It’s also why our member base – thousands of members strong – continues to grow.

How much do members save?

The U.S. Census Bureau* and Statistics Canada** put the average retail markup on home furnishings at 45 percent. This includes all store-based “sales,” “closeouts,” and “specials.” On average, then, you could wind up paying nearly one and a half times the cost of an item.

* Source: US Census Bureau, Service Sector Statistics Division as of 2008.

** Source: Statistics Canada as of 2008.

How's Retail Blackbook's selection of products?

Retail Blackbook ’s products run the gamut from traditional to contemporary, and our lines range from every day-use item to the most desired luxury and professional-grade products, with full product warranties when available.

We believe that in many cases, our product selection is larger than what is available in a traditional retail environment. Retail Blackbook offers a spectrum of manufacturers’ product lines, with more than 1 million items from hundreds of trusted brands. Your satisfaction is Retail Blackbook’s highest priority. That’s why you’ll have access to professional help and customer service agents for all your purchasing needs.

Can I browse your products online?

Absolutely! Each Retail Blackbook member receives a unique login to the members-only website, where browsing, researching and purchasing on your own time is quick and easy. You must be a Retail Blackbook member, however, to browse products and prices, as all prices cannot be advertised publicly.

Retail Blackbook members also enjoy concierge-shopping services, with the support of shopping assistants in locating the products and services you need.

I'm remodeling my house, is this a good time to join Retail Blackbook?

Retail Blackbook members get huge savings on home furnishings! With the money you save, you could end up being able to afford to furnish your entire home. Buyers, realtors and appraisers notice homes with high quality products and are on top of the trends.

Where else can I see products available to me?

Great Question. Because we at Retail Blackboook are growing, it will be almost impossible to keep up with all the new products while maintaining all the current skus. What I mean, is we have access to HUNDREDS of different manufacturers, and each manufacturer carries its own skus, sometimes in the thousands. That being said, as long as we CAN buy it, we WILL buy it for you. Check out the secret bookcase listed below:

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