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Frequently Asked Questions - Retail Blackbook
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Everything you need to know about Retail Blackbook

From membership details to shipping policies — get clear, honest answers about how wholesale furniture access really works.

Retail Blackbook is a private buying club that gives members access to the same wholesale channels used by furniture stores and design pros. Instead of paying retail markups, you get member pricing and guided support to source the right pieces with confidence—whether you're buying one room or furnishing an entire property. Bottom line: better furniture, real pricing, less guesswork.
Yes—this is the whole advantage. Members typically see savings in the 30–60% range compared to common online and showroom pricing (varies by brand, category, and freight). You're not paying "sale pricing." You're accessing insider pricing structures that the public usually never sees.
We have access to a large network of vetted, mid-to-high-end manufacturers across furniture, lighting, rugs, décor, and more. We intentionally keep many vendor details and pricing private because a lot of brands follow MAP (Minimum Advertised Price) rules—meaning the best numbers can't be displayed publicly.

Want the confidential stuff (vendors + real pricing)? Click here to tell us what you're shopping for and we'll point you to a quick path: a quote, a curated sample, or an invite to our next live walkthrough.
We source through the same trade-only supply chain used by retailers and designers—direct vendor relationships, authorized programs, and industry marketplaces. Our role is to bring that access to members, then help you navigate options, pricing, lead times, and delivery so ordering feels simple (not like a mystery). In short: industry access, member-friendly guidance.
Shipping is separate, and it varies based on the item and where it's going. Your quote will include delivery options like curbside, threshold, room of choice, or white-glove (when available). Most importantly: you'll receive a full, all-in quote before anything is ordered—so there are no surprises.
No—we quote everything upfront. Your membership covers access. When you place an order, you'll see any clearly disclosed service/processing and delivery costs inside your quote before you approve. If you don't love the numbers, you don't place the order. Simple.
Most wholesale furniture is final sale or made-to-order (especially custom pieces). That's standard in the industry. If something arrives damaged or defective, we help you file the claim and work with the vendor/carrier toward repair, replacement, or resolution based on that brand's policy. You'll always know the terms before you commit.
We're primarily online (that's part of how we keep pricing strong), so we don't run a traditional showroom. But we can often help you track down local viewing options when they exist—and we provide detailed specs, finish info, swatches (when available), and guidance so you feel confident before ordering.
No minimums. Buy one piece, one room, or a whole project—your membership is about access, not pressure.
We accept major credit/debit cards and ACH bank transfers. For larger projects, we can discuss best options depending on vendor requirements—just ask and we'll walk you through it.
Easy—email [email protected] or call/text 651-358-2315. If you cancel, your access stays active through the end of your current term and you won't be billed again. Want to upgrade or switch plans? Reach out—we'll handle it quickly.
Yes—and it's real people, not a script. Get help by email, phone, text, or Zoom for sourcing, comparing options, reviewing quotes, tracking delivery, and issue resolution. The goal is simple: you feel confident, informed, and taken care of.
If you're 18+ and want better pricing on quality home furnishings, you can join—homeowners, renters, designers, stagers, and small business buyers included. The one non-negotiable: member pricing and vendor access are confidential. That's how we protect the program and keep access open for members.

Still have questions?

We're here to help. Reach out via phone, text, email, or schedule a quick call — we'll give you straight answers, no sales pressure.

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FAQ's

Here's some of the most commonly asked questions.

Retail Blackbook - FAQ
Wholesale explained — fast

Frequently Asked Questions

Quick answers to common questions about Retail Blackbook membership, wholesale pricing, shipping, and support.

What is Retail Blackbook?
Retail Blackbook is a private membership that gives you access to true wholesale furniture pricing — the same pricing furniture stores and designers pay — without the retail markup.
How much can I really save?
Most members save 30–60% off retail, depending on the brand and item — and many recoup their membership cost on their first order.
What brands do you carry?
We have access to 2,000+ manufacturers, including brands like Four Hands, Classic Home, Essentials for Living, Sagebrook Home, Elk Home Lighting, Rizzy Rugs, Infinity Massage Chairs, and more.
Where does the furniture come from?
We source directly from manufacturers and attend industry trade shows like High Point Market and Las Vegas Market — where retailers and designers buy wholesale and preview new collections.
Why can't I see prices publicly?
Many brands enforce MAP (Minimum Advertised Price) policies, which limit what can be displayed publicly. As a private member, you get access to pricing retailers can't advertise online.
Is shipping included?
Shipping is quoted separately based on item size, vendor, your location, and delivery level. You'll always see total costs upfront before ordering.
Are there any hidden fees?
No. Any processing or delivery fees are clearly disclosed in your quote before you commit. No surprises.
What's the return policy?
Most wholesale furniture is final sale or made-to-order. If something arrives damaged or defective, we work directly with the vendor and carrier to resolve it according to their policy.
Can I cancel my membership?
Yes — cancel anytime. Your access continues through the end of your current term, and you won't be charged again.

Note: Retail Blackbook does not offer month-to-month memberships.
Is customer support available?
Yes. You get real, personalized support via email, phone, text, or Zoom — no call centers.
Who can join?
Anyone 18+ looking to furnish a home or business at wholesale pricing — as long as pricing confidentiality is respected.

Still have questions? Let's make this easy.

Want help comparing savings, sourcing a specific look, or understanding how wholesale ordering works? Reach out — no pressure, just straight answers.